Inside our operation
Our premises, our warehouse and our vehicles — photographed on the job. Not stock images.
We collect from any UK address and ship excess baggage, personal effects and household goods to Europe by air cargo or sea freight. Family-run since 1998, two miles from Heathrow. Confirmed price before we collect.
Every country below has its own page covering transit times, what you can send, and the customs position for that destination. If yours is not listed, call us — the list is not exhaustive.
All personal effects, excess luggage and student shipping consignments to Europe must travel with a valued packing list and a photocopy of the consignee’s passport. Without both, the shipment can be held at the destination.
Air freight typically takes around 4 to 10 working days and suits smaller consignments and anything you need soon. Sea freight typically takes around 4 to 10 weeks and becomes the sensible choice once the volume grows. We will tell you honestly which fits your shipment.
Maximum 30kg per item for personal effects, so it can be handled safely at every stage. Minimum chargeable weight is 25kg on most services and 45kg on some. You are charged on actual or volumetric weight, whichever is greater — volumetric is length × width × height in cm divided by 6000.
Use double-wall shipping cartons designed for international transport — we can supply them. Label every carton with your surname and the arrival address, tape all seams, and fill any empty space so the box cannot collapse under load. Dismantle and flat-pack furniture: it costs less and it travels better. See our packing guide.
We handle your UK customs export entry. Import clearance and any duties or taxes at the destination are the responsibility of the importer or consignee. New items are not automatically exempt from duty — see our customs guide.
Our premises, our warehouse and our vehicles — photographed on the job. Not stock images.
“I have worked in this industry for more than 40 years, and safety has always been my highest priority. Our responsibility is to protect not only the shipper’s belongings, but also airline staff, carriers, customs authorities, and fellow passengers travelling on the aircraft carrying the shipment.”
Excess Luggage Co. comply with the UK aviation and maritime security act and regulations, we ship all dangerous goods under IATA and IMDG rules, and all our staff are trained in aviation & maritime security for shipping.
Tell us what you are moving, where it is going and when. We will give you a confirmed all-in price before we collect anything.
Get a Quote 0800 096 38 39